The purpose of a Failure Modes Effects Analysis (FMEA) is to identify how a product or process could fail to satisfy customer requirements and expectations, ensuring that action is taken to mitigate the effects of failure so that the impact on users is reduced to an acceptable
We recently identified a quality problem with the Fisher Price Musical Gym. Like many toys this requires a couple of AA batteries to power the audio output – but fitting them proved difficult due to a manufacturing defect shown below: (more…)
Although Key Performance Indicators (KPI’s) are commonly used to measure the performance of organisations, departments or processes – and we now have access to more historic data than ever before, historic performance data will not drive process improvement without an effective management system.
Working with Gerdau the Brazilian steel producer, Qualitin have developed a new new approach to KPI Management that uses historic performance data to drive continuous improvement, which has been tried and tested by many of the most successful companies in Brazil.
As Qualitin expands from Brazil to support their global clients, they are appointing Business Partners in the strategically important UK and European markets, to support the implementation of their ICG tool kit for KPI Management. (more…)