The purpose of a Failure Modes Effects Analysis (FMEA) is to identify how a product or process could fail to satisfy customer requirements and expectations, ensuring that action is taken to mitigate the effects of failure so that the impact on users is reduced to an acceptable
level.
We recently identified a quality problem with the Fisher Price Musical Gym. Like many toys this requires a couple of AA batteries to power the audio output – but fitting them proved difficult due to a manufacturing defect shown below: (more…)
